Quotations
You send me the job. I return a properly presented quotation in your branding, issued the same day, while the client is still interested.
Business support, Australia wide
Administration, invoicing, client correspondence, your website and your social presence. Handled properly, on time, by one person who actually cares how it looks.
Mid North Coast, NSWServing businesses nationally ABN 16 138 970 922Replies within one business day
Start here
None of it means you are poor at running a business. It means the work that earns is winning and the paperwork is losing, which is exactly as it should be, provided somebody else picks it up.
You have priced a job three times in your head and never issued the quotation.
That is revenue you already earned.You know someone owes you money. You are not certain who, or how much.
I will be certain. That is the role.Your website still describes a business you no longer run.
Every enquiry starts there.Your admin happens after hours, because there is no other time.
There is. It is called delegation.The office
The day to day that quietly consumes your evenings and costs you money. Whether you run a clinic, a trade, a salon or a consultancy, this work looks remarkably similar.
You send me the job. I return a properly presented quotation in your branding, issued the same day, while the client is still interested.
Every job invoiced on completion, recorded and reconciled. Nothing sits in your head instead of your client's inbox.
The follow up most owners avoid. Courteous first, firmer where required, pursued consistently until the funds arrive.
Enquiries answered the same day, in your voice, so prospective clients are not left waiting while you are working.
Appointments arranged sensibly, confirmations issued and reminders sent. Fewer no shows and no double bookings.
Receipts, documents and records maintained as you go, so the end of financial year is uneventful and your accountant bills you less.
Beyond administration
Sorted paperwork keeps a business running. These are the things that make it look like one worth hiring. Available on their own, or built into a monthly arrangement.
A clean, fast, mobile ready site that explains what you do and invites enquiries. Written, designed, built and published, domain and hosting included.
From $890, one offA month of posts designed and written in your branding, scheduled and ready to publish. No trends you would be embarrassed by.
From $290 per monthColours, typography and the pieces you actually use. Quotation and invoice templates, email signature, business cards, proposals.
From $450Your files, folders and recurring documents set up properly once, so the tidiness survives your next busy month.
From $190Who I work with
Begin here, no commitment
Significantly behind? Do not commit to anything yet. Let me clear the backlog once, and decide afterwards whether you would like me to stay.
A guide price. Your figure depends on the volume involved and is confirmed in writing before any work begins. There is no invoice you did not expect.
Request a Reset →What is returned to you
Most clients continue on a monthly arrangement afterwards. There is no obligation to.
Pricing
Once matters are in order, they stay that way. No lock in contracts, one month's notice to amend or conclude, and the scope agreed in writing so nothing is ambiguous.
The money side
$169AUD from, per monthFor the sole operator who needs the invoicing handled and nothing more.
Included
The whole administration
$349AUD from, per monthYour entire office function, quietly managed. This is where most clients settle.
Included
Administration and presence
$599AUD from, per monthFor the established business that wants the office and the public face both taken care of.
Included
Building services into a plan. Website work, social content, brand collateral and systems setup can each be added to any monthly arrangement rather than paid as a lump sum. Tell me what you need and I will price it across the term.
Discuss a packageAll figures are guide prices in Australian dollars. Your exact price depends on volume and is confirmed in writing before work commences.
How it works
By telephone, message or the enquiry form. What you do, what is outstanding, and approximately how much of it there is.
An estimate based on your actual volume, either a one off Reset or a monthly arrangement. No jargon, no pressure, confirmed before anything starts.
You provide access to what I need. I take it from there and send a brief weekly summary of what is complete and what requires your decision.
The part nobody publishes
You are about to hand someone your invoices, your clients and your inbox. It is entirely reasonable to want to know how that is managed.
I work within your systems under my own named access wherever the software allows it, never a shared password. You can revoke it yourself, in one action, at any time.
Client details are used to perform your administration and for nothing else. Not shared, not sold, not used as examples. The privacy policy sets this out in full.
One month's notice, no exit fee and no withholding of files. Everything established for you is handed back, organised.
I am not a registered BAS or tax agent and I do not lodge returns. I maintain your records so the person who does is faster, and consequently cheaper.
Who you are engaging
I have run the office function of a painting business in its entirety. Quotations, invoicing, pursuing late payment, client correspondence, job scheduling and the records the accountant required. If it kept the business operating and it was not holding a brush, it was mine.
I have also run my own business as a nail technician, which meant being the booking system, the reminder service, the stock order and the person performing the work, frequently within the same afternoon. So when I describe what administration does to a working week, I am not speculating.
I then designed and ran quoting and invoicing software for Australian businesses, which put me inside the difficult end of other people's paperwork daily. I learned precisely where invoices disappear and why payments run late.
I am currently studying bookkeeping and accounting through TAFE. I am not a call centre and I am not software. I am one person who has done this work from the inside, on both sides of the counter.
Before you ask
Within one business day, and usually well inside that. Once engaged, work is turned around within 24 hours on weekdays, or same day on the Right Hand arrangement.
No. I work within whatever you have. If a tool is genuinely creating problems I will tell you, but replacing it remains your decision, not a condition of working together.
I tell you before it occurs, not afterwards. You may either pay for the additional volume at an hourly rate or move up an arrangement, whichever is more economical for you that month.
No. Arrangements run month to month with one month's notice to conclude or amend. The Admin Reset is a single engagement with no commitment whatsoever.
Yes. Websites, social content, brand collateral and document templates are all offered, either as one off projects or built into a monthly arrangement so the cost is spread.
No, I work alongside them. I am not a registered BAS or tax agent and do not lodge anything. I keep records accurate and current, which ordinarily reduces their bill.
Then the Admin Reset is precisely what it exists for. I have seen worse and I do not pass judgement. Very little is unsalvageable, it simply requires a first pass to establish the extent of it.
Yes. Mid North Coast, New South Wales. Nothing is offshored and nothing is delegated to a junior. You deal with me each time.
Enquiries
Complete this and I will return a written quote. Alternatively, contact me directly by whichever means suits you.
Or contact me directly
Based on the Mid North Coast, New South Wales, working with businesses across Australia. Monday to Friday, 8am to 5pm.